FTTM Team Maturity

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Following are the stages a team goes through while learning the Refresh Planning Process. It can take teams many months to master these skills and change behavior so it becomes the default action.

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  1. Come to the meeting (most don't at first)

  2. Come to the meeting on time (eventually a team starts coming but late because they are running from another meeting)

  3. Come prepared with the Look Ahead Report (most don't come prepared)

  4. Come prepared with the Look Ahead Report completed (when they eventually show up with the Look Ahead Report, it is usually not completed)

  5. Look at the critical path (the update has taken so long there is no time to pull-back the schedule from the slip that just happened)

  6. Look at the critical path and pull-back from the slip and run the wiggle chart (by this time the core team are coming prepared and the updates occur faster, allowing more time to look at the critical path)

  7. Look at the critical path, pull-back, run and look at the wiggle chart, and take pull-in actions

  8. Look at the critical path, pull-back, run and look at the wiggle chart, take pull-in actions and actually follow-up on the actions

  9. Look at the critical path, pull-in ahead of target (start banking time), run and look at the wiggle chart, agressively puruse further pull-in opportunities, even though the team is ahead of schedule

It is difficult to bypass steps. Teams usually go through a maturing phase where they typically experience each step in order. However, fast teams and teams who "get it" will progress through each step more quickly than slow teams.